Terms of Service

Our terms and conditions for using ATS Insider

Company: Alta Ridge Ventures LLC dba ATS Insider
Jurisdiction: Utah, United States
Audience: Global Consumers (18+)

Plain-English Summary

ATS Insider is a subscription service that uses AI to analyze resumes, suggest keywords, and return job results. You must be 18 or older to use the Service. You retain ownership of your resume, and we own the software. We do not guarantee that using the Service will result in employment.

Do not upload unnecessary sensitive information such as Social Security Numbers or full home addresses in your resume. Resumes are processed securely and deleted after analysis, but you are responsible for removing irrelevant identifiers.

Subscriptions auto-renew unless canceled. If you cancel, you'll keep access until the end of your billing cycle. Refunds are not generally offered but may be considered in extenuating circumstances at our discretion.

Any disputes for U.S. users are resolved by binding arbitration, not court.

1. Scope

These Terms of Service ("Terms") govern your use of atsinsiderai.com and related software and services ("Service").

2. Eligibility

  • You must be at least 18 years old to use the Service.
  • One individual per account. Accounts may not be shared.

3. Accounts

  • You must provide accurate information when creating an account.
  • Real names are required for payment verification.
  • You are responsible for maintaining account security.
  • We may suspend or terminate accounts that violate these Terms.

4. Resume Content Guidelines

  • You should not include sensitive identifiers in resumes (e.g., Social Security Numbers, government IDs, financial details, or full home addresses).
  • We are not responsible for processing or storing unnecessary sensitive information if you choose to include it.

5. Acceptable Use

You agree not to:

  • Use the Service for unlawful purposes.
  • Upload resumes or content you do not have rights to use.
  • Upload malware, spam, or fraudulent content.
  • Attempt to disrupt or bypass security features.
  • Reverse-engineer, scrape, or copy the Service.

6. Subscriptions, Fees, and Cancellations

  • Free, Starter, and Premium tiers are available.
  • Subscriptions auto-renew unless canceled before the renewal date.
  • You may cancel at any time through your account settings.
  • When you cancel, your subscription remains active until the end of the current billing cycle. Access will then stop, and you will not be charged again unless you resubscribe.
  • Refunds are not generally provided. We may, at our discretion, issue a refund or credit in cases of extenuating circumstances (e.g., billing errors, duplicate charges, or proven service failures).
  • Our decision to grant a refund in one case does not create an obligation to do so again in the future.
  • Payments are processed by a third-party provider.

7. Intellectual Property

  • You retain ownership of your resumes and uploaded content.
  • We own the Service and its software, databases, and features.
  • You receive a limited, non-transferable license to use the Service for personal purposes.
  • AI-generated results are licensed to you for personal, non-commercial use.

8. Disclaimers

  • The Service is provided "as is" and "as available."
  • We do not guarantee uninterrupted or error-free operation.
  • We do not guarantee that using the Service will result in employment.

9. Limitation of Liability

Our total liability is limited to the fees you paid in the 12 months before the claim.

This limit does not apply to liability arising from:

  • Fraud or willful misconduct.
  • Breach of confidentiality.
  • Intellectual property infringement.
  • Where prohibited by law.

10. Indemnity

  • You agree to indemnify and hold us harmless from claims arising from your misuse of the Service or violation of these Terms.
  • We will indemnify you for claims that the Service infringes third-party intellectual property rights.

11. Termination

  • You may cancel your account at any time.
  • We may suspend or terminate your account if you violate these Terms, fail to pay fees, or misuse the Service.
  • Upon termination, your account data will be deleted except as required for legal compliance.

12. Modifications to the Service

We may modify or discontinue features, subscription tiers, or the Service itself at our discretion. If we make material changes that significantly affect your use, we will provide advance notice.

13. Export Controls

You may not use the Service if you are located in a country subject to U.S. trade restrictions, embargoes, or sanctions. You represent that you are not on any U.S. government list of prohibited or restricted parties.

14. Force Majeure

We are not responsible for delays or failures caused by events outside our reasonable control, including natural disasters, power outages, internet failures, strikes, acts of government, or similar events.

15. Assignment

We may assign or transfer these Terms in connection with a merger, acquisition, or sale of the Service. You may not assign these Terms without our prior written consent.

16. Governing Law and Dispute Resolution

  • These Terms are governed by Utah law, without regard to conflict-of-law rules.
  • For U.S. users: All disputes will be resolved by binding arbitration under the rules of the American Arbitration Association (AAA). Class actions are waived.
  • For users outside the U.S.: You agree to the jurisdiction of state and federal courts in Utah, United States.

17. Notices

We may send notices to your registered email address. You may send notices to us by contacting us.

18. Entire Agreement

These Terms constitute the entire agreement between you and Alta Ridge Ventures LLC regarding the Service.

19. Changes

We may update these Terms. If we make material changes, we will provide notice before they take effect. Continued use of the Service after changes means you accept the revised Terms.

20. Survival

Sections on Intellectual Property, Disclaimers, Limitation of Liability, Indemnity, and Governing Law survive termination.

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